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Because you helped me with sole trader public liability insurance when several other companies couldn't, a couple even said they could but then never came back to me

Efficient and professional dealings with the personal touch required

As alway the customer service, and advice received by this broker is exceptional, we have been a customer of theirs for many years, and have great confidence in them providing us with the best option available.

David Berry who looks after my account is absolutely fabulous. Brilliant at his job & very thorough. His service is first class.

PIB offer an excellent service with a no hassle and transparent approach.

I have been dealing with Lee Selfe and Sue Richardson for well over 20 years, they and the team have always provided prompt, accurate and excellent advice /support. Every renewal is carried out well in advance, providing options should existing insurers invite renewal uncompetitively.

The level of service received from Jeremy Hiscott is first class, he regularly goes over and above to ensure our needs are met. Jeremy provides a very personal service which is often lacking with other suppliers in the industry.

Kate has been fantastic throughout the process. She is friendly, professional and knowledgable. It was not a straight forward process due to the circumstances but Kate gave us much confidence, always kept us up to date with developments and ensured the process was as smooth as possible.

Profession and personalised service, Matthew and Glen always make sure we have the right cover in place at a competitive rate.

Excellent service from both PIB's account Manager and Office back-up team. Any questions are answered within hours and confirmed by email. I cannot emphasize how efficient and knowledgeable the whole PIB Team is, exceptional!

Excellent service, very professional, prompt at answering queries. Written information is clear. Staff available to speak to on the phone if necessary. Would recommend.

Stew and his team really understand what we need as customers, they place us in the appropriate positions in the market with balancing our expenditure but ensuring the correct cover. The team (Charlotte and Claire) are always on hand to answer my questions and we've got a great working relationship with everyone we work with at PIB

Fantastic service great price very helpful

Excellent and supportive service provided by the team. There is always a quick response to any queries, a real human being rather than a bot and welcome suggestions to ensure that we achieve value for money. No hesitation in recommending PIB!

I was stunned by the 42% that our company saved in comparison with our usual insurers, who up to that point had been by far the most competitive.

Gary Tuscher was very helpful and understood our requirements. The renewal was handelled quickly and with the minimum of fuss.

The whole process was very straight forward, and the staff very friendly, polite and very knowlegable.

We really appreciated the effort to understand our charity and the responsiveness and patience of the staff involved. When anyone was going to be away, that was communicated really well and there was always someone (of suitable seniority) we could speak to. We have also found everyone a real pleasure to speak to. We're a new client but right away it felt like you and we are a team in this togheher. Thank you!

The team we work with are dilligent, prepared and knowledgable about our business, so it makes our job of deciding on the best insurance provision for the business quicker and simpler.

The exceptional five-star service was primarily a result of the professionalism exhibited by everyone who reached out to me. Their commitment to excellence was evident in the way they communicated, displaying a courteous and knowledgeable approach. Additionally, I was impressed by the rapid response times, which made the entire experience seamless and reassuring.